Are you an authorized HE&M Saw dealer?

No. HE&M Saw, Inc. (Pryor, OK) is the OEM and dispatches its own service team from Pryor. Saw Service 3G is an independent Houston shop with decades of experience servicing HE&M band saws — H-Series, V-Series, Saber, NG, and DC. We work from the technical depth built over 25 years on the platform.

Which HEM models do you repair?

H-Series H90A / H105A / H130A horizontal pivots; V-Series V100LA-3 / V125LM / V140LA verticals; Saber 360 and Saber 600 mitre saws; NG120XL and NG160 production lines; DC dual-column machines; and legacy HE&M equipment. Call (281) 704-5589 with model and serial if your unit isn't listed.

Where are HEM saws made?

HE&M Saw, Inc. manufactures in Pryor, Oklahoma. The company was founded in 1989 and operates as a US-owned saw manufacturer. Spelling note: "HEM" and "HE&M" refer to the same brand — the ampersand is the official spelling.

My HE&M NG isn't cutting straight — what's wrong?

On NG-Series production saws, three usual suspects: blade tracking drifted out of alignment, guide bearings worn out of spec, or tension that has crept low. We check all three in one visit, reset the geometry, and verify under a live test cut before sign-off.

How fast can you respond in Houston?

Most Greater Houston customers see a technician on-site within 72 hours of the call, often sooner for existing accounts and emergency breakdowns. Time-and-a-half applies for evenings, weekends, and extended hours.

Who runs Saw Service 3G — and what does the "3G" mean?

Kaylen (owner) and Mason (service lead) run the company day-to-day. "3G" stands for the third generation of the family business — Kaylen's father, known across Greater Houston metals as "DoAll Dave," serviced most of the saws our customers still run today. Kaylen joined in 2019 and took over in 2024.

How long have you been servicing industrial band saws?

25 years across three generations of the same family. The business started in 2001 and has been on Greater Houston metals shop floors ever since.

Are you an authorized dealer for any band saw brand?

Yes — Saw Service 3G is an authorized Hyd-Mech dealer. We also routinely service Marvel, HEM Saw, Amada, Behringer, Continental, Tsune, Nishijimax, Spartan, and many more.

Do you actually come to our facility, or do we ship the saw to you?

We come to you. Saw Service 3G is a fully mobile, on-site operation based in Spring, TX (north Greater Houston). We work directly on your floor, anywhere within a 100-mile primary radius — and we'll travel farther for the right customer.

Do you service industrial / metal band saws or wood-cutting band saws?

Primary focus is industrial metal-cutting band saws — horizontal and vertical saws in fab shops, machine shops, steel service centers, CNC shops, and tube & pipe yards. We're also open to wood shops running industrial-grade band saws like Northfield, Tannewitz, Wadkin, larger Laguna, Felder, and SCMI — same mechanical platform, just a different blade. Hobbyist tools (Jet, Powermatic, Grizzly, Rikon) aren't a fit for our truck-roll. Call us with your make and model and we'll tell you straight.

Which band saw brands do you service?

Hyd-Mech (authorized dealer), Marvel, HEM Saw, Amada, Behringer, Continental, Tsune, Nishijimax, Spartan, and many more. After 25 years across the industry, if it's an industrial band saw, we've likely worked on it.

Can you handle emergency or urgent breakdowns?

Yes. Most emergency calls get a tech on-site within 72 hours, often sooner for Greater Houston customers we already work with. Call (281) 704-5589 — the faster we know, the faster we roll. Time-and-a-half applies for evening and weekend hours.

How do you price band saw repair?

Hourly with a 2–3 hour minimum (depending on location), plus travel — calculated from our shop in Spring, TX, out to your facility and back. We quote up front and bill after the job is verified done. No surprises.

What are your payment terms?

Net 30 with ACH or check. We don't currently accept credit cards. W-9 available on request.

Do you handle anchoring, or just repair?

Both. We anchor band saws — set, level, align, and power up so the machine runs true and stays true — and handle every step of mechanical, hydraulic, and electrical work in between. We don't move saws between sites (that's specialized millwright/rigging work) and we don't sell or install new saws, with Hyd-Mech excepted as authorized dealer.

Can you fix blade tracking, drive system, and hydraulic issues on-site?

Yes. Blade tracking, drive systems, hydraulics, controls, sensors, and electrical work — diagnosed and repaired at your facility. We bring the tools and 25 years of experience; you keep your floor space.

Do you offer preventive maintenance programs?

Yes. We build scheduled PM programs around your duty cycle so wear gets caught before it becomes downtime — tracked and reported each visit.

What cities and counties do you serve out of Spring / Greater Houston?

Our primary service radius is 100 miles from our Spring, TX shop — that covers Harris, Fort Bend, Brazoria, Galveston, Montgomery, Liberty, and Walker counties. We also serve customers across Louisiana, Oklahoma, Arkansas, New Mexico, and Mississippi for larger jobs and existing accounts.

Yes — general liability insurance is available up to $1–2 million if a customer's facility requires it on the certificate of insurance.

HE&M Service · Houston Local

HEM Saw Repair in HoustonLocal HE&M Service, On-Site

Local beats 500 miles to Pryor, OK

On-site HEM (HE&M) saw repair from a Houston shop with decades on the platform. We service every HE&M line we come across — H-Series horizontal pivots, V-Series verticals, Saber mitre saws, NG-Series production, and DC dual-column — across Greater Houston and surrounding states. Hydraulics, tracking, NG controls, drive systems, and calibration. Billed only after the saw cuts square again.

Call (281) 704-5589

HE&M service in Houston

HEM band saw repair — on-site, across Houston.

HE&M Saw (sometimes typed “HEM” without the ampersand) builds horizontal pivot, vertical tilt-frame, Saber mitre, NG production, and DC dual-column band saws from Pryor, Oklahoma. The line shows up in fabrication shops, steel service centers, and structural cutting operations across the Gulf Coast.

Saw Service 3G is a Houston-based independent shop. We are not an authorized HE&M Saw dealer — HE&M dispatches its own service team from Pryor, about 530 miles north of Houston. What we bring is 25 years of field hours on H, V, Saber, NG, and DC machines, and a third-generation crew that has serviced the same fleets long enough to know the wear patterns by ear.

Our crew works mobile, so the saw stays bolted to your floor and the truck comes to you. We diagnose, quote, fix, and verify on a real test cut before we leave — and the invoice waits until you have a saw cutting square.

HE&M work tends to cluster where structural and tubular fab live — Houston’s NW machine-shop corridor, the I-45N Conroe-Willis oilfield tubular run, and the Grand Pkwy energy packaging shops out in Katy. If a blade snaps mid-job we can also weld a replacement blade on the truck the same visit.

Scope of work

HE&M repairs we perform.

Every system on the saw, diagnosed and repaired on your floor. We bring tools and common HE&M wear parts; you keep your throughput.

Mechanical

Guide arms, blade guides, drive belts, bearings, chip brushes, gearbox seals. Geometry restored on the floor so the cut is square again.

Hydraulic

Power-vise, blade-tension, down-feed, and clamp circuits on H- and V-Series. Cylinder, hose, valve, and pump diagnosis on-site.

Electrical & NG Controls

Drives, motor starters, contactors, prox sensors, limit switches, NG-Series control faults, and blade-break detection — wired end-to-end.

Blade Tracking & Tension

Tracking arms, tension calibration, wheel alignment — the most common cause of an HE&M cutting crooked. Reset and verified.

Coolant & Chip Management

Coolant pump, lines, nozzles, mix ratio, chip brush. Cooler blades cut faster and last longer on tough alloys.

Calibration & Alignment

Head/vise squareness, blade-to-vise relationship, miter angle reset on dual-mitre HE&Ms. Verified on a test cut before we leave.

Model coverage

HE&M models we service.

The full HE&M Saw range: H, V, Saber, NG, DC, and the older models still pulling shifts.

H90A
H-Series · Pivot horizontal
H105A
H-Series · Pivot horizontal
H130A
H-Series · Pivot horizontal
V100LA-3
V-Series · Vertical tilt-frame
V125LM
V-Series · Vertical tilt-frame
V140LA
V-Series · Vertical tilt-frame
Saber 360
Saber · Mitre
Saber 600
Saber · Mitre
NG120XL
NG-Series · Production
NG160
NG-Series · Production
DC Series
DC · Dual column
Legacy HE&M
Older HE&M Saw machines

Cities we cover

Cities we cover for HEM repair.

Mobile HEM service from our Spring, TX shop across the Greater Houston corridor. Each city below has its own service-area page with drive-time notes and local industrial context.

Failure modes

Common HE&M failure modes we see in the field

HE&M horizontal pivots, V-Series verticals, Saber mitres, NG production lines, DC dual-columns. These are the issues we diagnose most often across the HE&M lineup, grouped by series.

H-Series (H90A, H105A, H130A) — horizontal pivot

Hydraulic down-feed walks out of tune and the vise pressure drops mid-cycle on the H-Series pivots.

Common causes

Cylinder seal wear letting fluid bypass under load.
Metering orifice partially blocked by fluid contamination.
Pump drift after long service hours on production-volume units.

Cut goes out of square on long structural pieces and downstream tolerances drift over a shift.

Common causes

Head-to-vise relationship shifted after a heavy crash.
Guide-arm geometry out of alignment.
Blade tension drifted from spec on the tension gauge.

Drive belt slipping and the cut feels under-powered on the H-Series pivot drive.

Minor

Common causes

Belt tension relaxed over service hours.
Pulley glazing reducing effective grip.
Motor bearings adding load on aging units.

V-Series (V100LA-3, V125LM, V140LA) — vertical tilt-frame

Cutting crooked on the V100/V125/V140 verticals and the operator is compensating with manual offsets.

Common causes

Guide-bearing wear on the tracking arm.
Blade tension loss reducing back-edge stability.
Tracking arm out of spec after a blade change or service event.

Tilt-frame angle will not return to a true zero between cuts and mitre tolerances drift.

Common causes

Pivot bearings worn after years of mitre cycles.
Angle-reference sensor drifted from calibrated zero.
Hydraulic positioning circuit creeping on aging V-Series units.

Saber mitre saws (Saber 360, Saber 600)

Mitre cut accuracy drifts on the Saber 360/600 and operators report the angle no longer holds true.

Common causes

Pivot or rotation-table wear after high-cycle mitre work.
Hydraulic positioning circuit creeping out of tune.
Angle-reference calibration drifted from factory zero.

Vise clamp force inconsistent on structural sections and the workpiece shifts during angled cuts.

Common causes

Cylinder leak-by dropping clamp force at the jaw.
Jaw-face wear from heavy structural mitre work.
Clamp-pressure regulator out of spec.

NG-Series (NG120XL, NG160) — production lines

Electronic control fault throws on the NG-Series panel and the production line stops mid-shift.

Major

Common causes

Contactors aging out under production-cycle volume.
Sensor drift on prox or position feedback inputs.
Wiring loosened from vibration on the head assembly.

Cycle time has crept up over a quarter and the NG production line is missing throughput targets.

Common causes

Hydraulic pump wear cutting available flow on the down-feed.
Drive belt tension slipping over service hours.
Coolant degradation forcing the operator to dial back the feed rate.

DC-Series dual-column & Legacy HE&M

Dual-column head tracking drifts on the DC-Series and the cut squareness goes off on heavy sections.

Common causes

Column-rail wear or alignment shift after a crash.
Hydraulic balance between columns out of spec.
Guide-arm geometry drifted from factory setting.

Older HE&M machine has slow cycle and blade life is well below newer units in the same fleet.

Minor

Common causes

Drive belts glazed or relaxed past service life.
Pulleys grooved from years of contact.
Tension gauge or guide arms out of calibration on legacy HE&M units.

HE&M-specific issues

Common HE&M issues we fix.

Four wear patterns we see on HE&M machines more than any others. Each is diagnosable in a single field visit.

V-Series cutting crooked

Blade tracking drifts on V100/V125/V140 verticals — guide-bearing wear, tension loss, or a tracking arm out of spec. We reset the geometry and verify under load.

H-Series hydraulic drift

On H90A/H105A/H130A horizontal pivots, the down-feed and vise circuits walk out of tune. Cylinder seal wear or a partially blocked metering orifice — we meter-test and bring it back.

NG control faults

The NG line's electronic controls throw faults when contactors age, sensors drift, or wiring loosens. We work the fault codes back to a root cause, not a guess.

Drive belt wear

Slipping belts, glazed pulleys, and out-of-tension drives slow the cut and load the motor. Routine on older HE&M machines — replaced and re-tensioned on-site.

How it works

From call to cutting again.

Phone diagnosis

Call (281) 704-5589. We listen for symptoms, HE&M model (H, V, Saber, NG, or DC), and urgency — and tell you straight if it's a field fix.

Schedule & dispatch

We confirm a window that fits your floor. Most Greater Houston calls are on-site within 72 hours; urgent breakdowns get prioritized.

On-site repair

Technician arrives with tools and common HE&M wear parts. We diagnose, quote, then fix on your floor — not in a shop bay across the country.

Test cut & sign-off

Saw runs a verified test cut before we leave. Invoice goes out after the work is done right. Net 30 ACH or check.

Service area

Why local beats Pryor: service area & response.

Based in Spring, TX with a 100-mile primary radius covering Harris, Fort Bend, Brazoria, Galveston, Montgomery, Liberty, and Walker counties. We also roll into Louisiana, Oklahoma, Arkansas, New Mexico, and Mississippi for larger HE&M jobs and existing accounts. HE&M’s own dispatch ships from Pryor, OK — we’re an hour from your shop, not a day-and-a-half.

See full coverage map

Texas

Louisiana

Oklahoma

Arkansas

New Mexico

Mississippi

The difference

Why HEM owners choose Saw Service 3G.

Decades on HE&M platforms

Our crew has 25 years of field hours on H, V, Saber, NG, and DC machines. The third-generation team has watched these fleets cut everything from structural to Inconel.

Local beats 500 miles

HE&M's own service dispatches from Pryor, OK — about 530 miles from Houston. Saw Service 3G is in Spring, TX. When the saw is down, that distance is a week of throughput.

We come to you

Fully mobile. Your HE&M stays bolted to your floor; our truck shows up. 100-mile primary radius with surrounding-state coverage for larger jobs.

Run a mixed fleet? Hyd-Mech band saw repair and Marvel band saw repair are sibling pages.

Common questions

HEM repair — owner FAQ.

Five questions we hear most often before an HE&M repair call.

Are you an authorized HE&M Saw dealer?
No. HE&M Saw, Inc. (Pryor, OK) is the OEM and dispatches its own service team from Pryor. Saw Service 3G is an independent Houston shop with decades of experience servicing HE&M band saws — H-Series, V-Series, Saber, NG, and DC. We work from the technical depth built over 25 years on the platform.
Which HEM models do you repair?
H-Series H90A / H105A / H130A horizontal pivots; V-Series V100LA-3 / V125LM / V140LA verticals; Saber 360 and Saber 600 mitre saws; NG120XL and NG160 production lines; DC dual-column machines; and legacy HE&M equipment. Call (281) 704-5589 with model and serial if your unit isn't listed.
Where are HEM saws made?
HE&M Saw, Inc. manufactures in Pryor, Oklahoma. The company was founded in 1989 and operates as a US-owned saw manufacturer. Spelling note: "HEM" and "HE&M" refer to the same brand — the ampersand is the official spelling.
My HE&M NG isn't cutting straight — what's wrong?
On NG-Series production saws, three usual suspects: blade tracking drifted out of alignment, guide bearings worn out of spec, or tension that has crept low. We check all three in one visit, reset the geometry, and verify under a live test cut before sign-off.
How fast can you respond in Houston?
Most Greater Houston customers see a technician on-site within 72 hours of the call, often sooner for existing accounts and emergency breakdowns. Time-and-a-half applies for evenings, weekends, and extended hours.

Next step

Get an estimate. Call us anytime.

Phone is fastest. Tell us the HE&M model, what the saw is doing, and the city — we’ll quote the visit and the work before we roll.

Call (281) 704-5589